Privacy Policy

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At Advanced Vision Eyewear Boutique, helping you see clearly is what we do. And that includes full transparency around the information we collect when you visit our website and use our services. To make sure everything is crystal clear, we created this Privacy Policy to let you know what personal data we collect, why we collect it, and how we protect it. Your personal data includes any information relating to you that you provide, including your name, your home address, your telephone number, or your email address.

We encourage you to read this privacy policy carefully, so you can understand how we are processing your personal data and how we are protecting your privacy. If you have any questions regarding our use of your personal data, you can of course contact us here:

Our contact details are: Advanced Vision Eyewear Boutique, Inc., info@advancedvision.ca

1. What Information We Collect

1.1. Data we collect when you visit our website

When you access our website, we automatically collect and store some of your data in our server logs and in cookies, which are small files sent to your computer when you visit our website.

This data does not allow us to directly identify you; however, it records data related to your browsing activity on our website, such as:

1.2. Data we collect when you sign up or when you order products

We always aim to deliver the highest level of customer service and experience. Some of the services offered on our website require you to sign up for them. If you want to use these services, we’ll ask you to provide us with accurate personal information, and also to let us know if your personal details change and need updating. If you don’t want to provide this information or any relevant updates, we may not be able to deliver the services you requested.

We collect the following types of personal data when you use our services:

Identification data, including your name, telephone number, e-mail address, home address, login and password, photograph, and date of birth (or age).

IT data, including data related to your browsing on our website, such as the pages that you accessed, the date and time you accessed these pages, your searches, information on your device (hardware model, operating system version, unique device identifiers, internet protocol address, hardware settings, browser type, browser language),and referral URL.

Financial data, including your credit card details, are not stored by us except the last four digits and expiration date. When placing an order, you are redirected to a third-party service provider who handles the payment process.

2. How We Use Your Information

We only ever use your personal data within the limits authorized by laws and regulations, to deliver and enhance our services and your customer experience. Sometimes, we use your personal data because the laws and regulations require us to do so. We do not make any automated decisions, solely based on the automatic processing of your data, which could affect you.

We use your personal data for the following purposes:

We use your identification data to:

We anonymize your IT data and use it to:
The payments and refunds are processed through a third-party payment processor.

3. How We Share Your Information

At times we may share certain personal information with third parties to provide or improve our products and services, or to send personalized and targeted messages to customers. When we do so, we require those third parties to handle it in accordance with relevant laws.

We may use third-party advertising companies or affiliates to display advertisements on our website. These third-party advertising companies or affiliates may separately place or recognize a cookie file on your browser in the process delivering advertisements to our site. We cannot see the information collected or stored in third party cookies. And we do not provide personal information about you to these third-party advertisers or affiliates, or to any other third party. Still,we seek to protect the integrity of our site and our customers’ privacy, and welcome any feedback about these third-party entities.

4. How We Protect Your Information

We have robust measures in place to protect your personal data against unauthorized access, use, or disclosure, including without limitation:

5.Your Rights

Under applicable data protection laws and regulations, you have the right:
We are committed to enabling you the full exercise of your rights. If you wish to access, correct, erase or restrict your data, you can contact us at the details shared at the beginning of this privacy policy. Please provide us with the following information, so that we can appropriately handle your request:

6. Changes To This Privacy Policy

We regularly review our compliance with our privacy policy, in particular to make it compliant with new laws and regulations regarding data protection. But, even if this privacy policy may change from time to time, we will not reduce your rights under this privacy policy without your explicit consent.

7. Mobile Messaging Privacy Policy

Advanced Vision Eyewear Boutique uses cookies to collect information around abandoned shopping carts. A cart is considered abandoned within one hour of inactivity/lack of purchase. Once the timer has expired an SMS message will be sent as a reminder.